Date:  Thursday, April 12, 2012.

Conference Theme:  “Weaving Quality into your Daily Work Life”

Conference Speakers and Topics Include:

• Scott Crabtree – Intel – Lunchtime Keynote – “The Science of Being Happy & Productive at Work”
• Joe Estey – Prolepsis Training –  Keynote – “Overcoming Ourselves: Error Prediction, Prevention and Remedies”
• Chris Hayes –  ASQ Regional Director – “Hoshin Kanri and the X-Matrix”
• Ed Landauer –  “The Golden Rule of Customer Service”
• Pam Palmer – “Integrating the Voice of the Customer using QFD”
• Dee Ragsdale – Department of Ecology-Lacey
• John Reel – Bockman-Strand –  “Systematic RACI, Swim-lanes, Kaizen Newspaper, and Project Management Map”
• Todd Williams – eCameron, Inc. –  “Project Inception”
• Pete Wilson – Coca-Cola – “Sustainability: A combination of recycling and resource utilization”

Pricing:

• $100 – Early Birds (by 3/9/12)
• $125 – After 3/9/12